Shipping policy

At The Keeping Room, we understand how important it is for your lighting to arrive on time and in perfect condition. Every order is carefully checked, securely packed, and shipped with attention to detail to ensure a reliable and stress-free delivery experience.

Below you’ll find complete information about our shipping methods, delivery timelines, and service coverage.

Delivery Method and Cost

• Shipping Method: Standard Shipping
• Shipping Coverage: United States
• Shipping Cost: Free on all orders
• Currency: All prices and transactions are processed in US Dollar (USD $)

Order Processing and Delivery Timeline

Order Processing Time

Orders are processed within 1–3 business days after the order is placed. Orders are prepared and packed during business hours, excluding weekends and holidays.

Transit Time

Once shipped, orders typically arrive within 4–7 business days, depending on the destination and carrier performance.

Total Estimated Delivery Time

The total estimated delivery time is 5–10 business days from the date of purchase.

Order Cut-Off Time

Orders placed after 3:00 PM (EST) will begin processing on the next business day.

Delivery Area

The Keeping Room currently ships only within the United States

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.

Please allow up to 48 hours for tracking details to update in the carrier’s system after shipment.

Delivery Notes

• Delivery times are estimates and may vary due to weather conditions, carrier delays, or high-demand periods
• The Keeping Room is not responsible for delays caused by incorrect or incomplete shipping addresses provided at checkout

Customer Support

If you have any questions regarding shipping, delivery timelines, or tracking information, our support team is here to help.

Store Name: The Keeping Room
Phone: +1 207-862-3181
Email: info@thekeepingroom.us

Address: 56 Main Rd N Ste C, Hampden, ME 04444, United States

Opening Hours:
Monday - Saturday: 9:30 AM–4:30 PM
Sunday: Closed

Time Zone: (GMT-05:00) EST (New York)

Thank you for shopping with The Keeping Room. We appreciate your trust and are committed to delivering quality products and dependable service with every order.